IviBet Terms and Conditions for Accounts, Gaming and Sports Betting
Effective Date: August 19, 2026
These Terms and Conditions form the agreement between you and IviBet when you register, deposit, play a game, place a sports bet, claim a promotion or request a withdrawal. They operate with the rules displayed for a specific game, market, bonus or payment method. Read the relevant terms before committing funds. Creating an account or continuing to use it confirms that you accept this agreement.
1. Eligibility Comes Before Account Access
You must be at least 18 years old, meet any higher legal gambling age that applies where you live and be legally permitted to use our services. Register only for yourself, with complete and accurate details. One person may hold one account unless we approve another arrangement in writing.
You are responsible for the security of your password, registered email and device. Do not sell, transfer, share or allow another person to operate the account. Tell support immediately if you notice an unfamiliar login, transaction or change to profile information.
2. Verification Is Part of the Account Agreement
We may verify identity, age, address, location, payment ownership and source of funds during registration, before or after a transaction, or when activity requires additional due diligence. Typical evidence includes a current passport or identity card, a recent address document, a payment statement and a selfie or liveness check.
Documents must be readable, complete and submitted through the secure route. A withdrawal or other account action may remain under review while required checks are completed. Creating another account does not bypass verification and may be treated as prohibited activity.
3. Deposits, Balances and Payment Ownership
Use a payment method held in your own name. The cashier displays the currencies, minimum and maximum amounts, processing information and any method-specific conditions applying to your account. You are responsible for charges imposed by your bank, wallet, card issuer or blockchain network.
Cash balance, bonus balance, free spins, sportsbook credit and loyalty points are separate value types. They may have different expiry, wagering and withdrawal rules. A deposit is not a wager and does not guarantee that a bonus is credited; activation and eligibility conditions still apply.
4. Withdrawals Follow Security and Cashier Controls
Submit a withdrawal through the cashier and complete any requested verification. We may return funds through the depositing route where technically and legally appropriate. Published account limits can reach EUR 4,000 per day, EUR 16,000 per week and EUR 50,000 per month, but the live cashier controls the amount for the selected currency, account and payment method.
A request can remain pending for up to 72 hours before external processing. Indicative route times include 0–24 hours for an e-wallet, 1–5 days for a card and 1–7 days for a bank transfer. Weekends, provider checks, incomplete account details and enhanced verification can affect completion.
5. Casino Results and Technical Events
The game server record determines the official result of a casino round. A display interruption does not automatically cancel a completed round. Reopen the game or account history first; if the result remains unclear, contact support with the game name, time, stake and round ID.
Game rules, paytables, RTP information and feature conditions belong to the specific title. Random outcomes are independent. Previous losses, wins or near-misses do not change the mathematical probability of the next round.
6. Sports Bets Are Settled Under Market Rules
Review selection, stake, odds and potential return before confirming the bet slip. Once accepted, a bet can be changed or cancelled only where the applicable feature or settlement rule expressly permits it. Obvious price errors, postponed or abandoned events, participant changes, dead heats and market-specific rules are settled under the rules displayed for that sport and market.
Cash-out is an offered transaction, not a guaranteed right. The amount can change with odds and event status until acceptance. A rejected or expired cash-out leaves the original bet active.
7. Promotions Create a Separate Set of Conditions
Every promotion may define a qualifying deposit, activation step, wagering requirement, eligible games or markets, maximum bonus stake, expiry period and withdrawal cap. Check these before depositing. In the welcome route currently displayed in eligible accounts, the headline may show a 100% match up to EUR 100 and 120 free spins; the live promotion panel determines the exact allocation and rules.
Using excluded games, exceeding a maximum bonus stake, creating linked accounts or coordinating activity to extract promotional value may void the reward and associated winnings. Cancelling a bonus can remove bonus funds and bonus-derived winnings; review the confirmation screen before proceeding.
8. Conduct We Do Not Accept
Do not use stolen identity or payment data, multiple accounts, bots, collusion, payment reversal abuse, exploitative software, money-laundering techniques, manipulated location information or a strategy designed to exploit an obvious technical or pricing error. Do not threaten staff or submit altered documents.
We may investigate activity, request evidence, restrict transactions, remove invalid promotional value, void affected activity or close an account where a contractual or legal basis exists. We will preserve records needed to review and explain a decision.
9. Responsible Gambling and Account Controls
Gambling is entertainment involving financial risk. Set a budget before play and never chase losses. You may contact support to discuss a break, self-exclusion or account closure. A self-exclusion request should state the registered details clearly; do not open another account during the exclusion period.
10. Complaints, Decisions and Changes
Raise an operational issue first through 24/7 live chat or [email protected]. For a formal complaint, email [email protected] from the registered address with the account ID, event or transaction reference, date, supporting files and the remedy requested.
We may update these Terms to reflect product, security, legal or operational changes. The effective date identifies the current document. Continued use after a notified change constitutes acceptance where permitted by applicable law.